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Privacy Policy & Data Protection Data Processing Agreement (DPA)

Privacy Notice

Last updated: April 09, 2024

DATA PROTECTION

1. INFORMATION ON THE COLLECTION OF PERSONAL DATA

We are pleased that you are visiting our website. The protection of your privacy and the protection of your personal data, the so-called personal data when using our website is important to us.

In the following we inform you about the collection of personal data when using our website "mainteny.com". Personal data is all data that can be related to you personally. This includes, for example, information such as your first and last name, your address, your telephone number, your e-mail address, but also your IP address.

Data that cannot be related to your person, such as through anonymization, is not personal data. Processing of personal data according to Art. 4 no 2 DSGVO always requires a legal basis or your consent.

Processed personal data must be deleted by us as soon as the purpose of the processing has been achieved and there are no longer any statutory retention requirements.

In order to provide the functions and services of our website, it is necessary for us to collect personal data about you.

We would be happy to explain to you below the type and scope of the respective data processing, the purpose pursued and the corresponding legal basis as well as the respective storage period and the rights you are entitled to.

1.1 RESPONSIBLE

The person responsible within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

Mainteny GmbH
Rheinsberger Str. 76/77, 10115 Berlin
Registergericht: Amtsgericht Berlin (Charlottenburg)
Handelsregister-Nr: HRB 232178 B

1.2 CONTACT DETAILS OF THE DATA PROTECTION OFFICER

You can also contact our data protection officer at any time if you have any questions about data protection.

Email: datenschutz@mainteny.com

2. PROVISION AND USE OF THE WEBSITE/SERVER LOG FILES

2.1 TYPE AND SCOPE OF DATA PROCESSING

Every time you visit our website https://mainteny.com data is collected. Technically necessary data is automatically stored in so-called Log files collected and stored. By default, software guides you to the website https://mainteny.com an event log in text format, called logfile in English. The configuration of the web server software can be used to determine which information is logged.

If you use this website without otherwise (e.g. B through registration) to transmit data to us, we collect technically necessary data via server log files, which are automatically transmitted to our server, e.g. a

  • visited website
  • Time of access
  • Amount of data sent in bytes
  • Source/reference (referrer) from which you get to the page
  • browser used
  • operating system used
  • IP address used

2.2 SSL OR TLS ENCRYPTION

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If the SSL or If TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

2.3 PURPOSE AND LEGAL BASIS OF DATA PROCESSING

Access to our website and every retrieval of files is only logged for backup purposes and troubleshooting and is necessary from a technical point of view in order to be able to display our website to you.

The processing takes place to fulfill the tasks assigned to us according to Art. 6 para. 1 lit. e DSGVO in connection with § 3 BlnDSG.

2.4 STORAGE DURATION

The personal data mentioned will be deleted as soon as they are no longer required to display the website. When collecting the data for provision on the website, this is the case when the respective session has ended. The data stored in the log files will be deleted after 30 days at the latest.

2.5 CONTRADICTION

The collection of personal data is mandatory for the operation of the website. In this regard, the website user has no right of objection.

3. HOSTING

We host the content of our website with the following provider:

Amazon Web Services EMEA SARL
38 Avenue John F. Kennedy
L-1855 Luxemburg

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

4. ELECTRONIC MAIL (E-MAIL)

4.1 TYPE AND SCOPE OF DATA PROCESSING

There is an e-mail contact option on our website that can be used for electronic contact. If you send us an e-mail, the personal data transmitted with the e-mail will be saved. At the time the e-mail is sent, the IP address as well as the date and time are also saved.

4.2 PURPOSE AND LEGAL BASIS OF DATA PROCESSING

Your e-mail address and the data transmitted with the e-mail will only be used for the purpose of corresponding with you. We would expressly point out other purposes and ask for your explicit consent. The legal basis for the processing of personal data is Art. 6 para. 1 lit. a DSGVO (consent by clear confirmatory action or behavior).

The other personal data processed during the e-mail process serve to prevent misuse and to ensure the security of our information technology systems. For the collection and storage, we use Art. 6 para. 1 lit. e DSGVO in connection with § 3 BlnDSG as the legal basis.

4.3 DURATION OF STORAGE AND POSSIBILITY OF OBJECTION

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data sent with the e-mail, this is the case when the respective communication has ended and the matter can be regarded as closed. The additional personal data collected during the e-mail process will be deleted after 30 days at the latest.

You can object to the storage of your personal data at any time. You can send the declaration of revocation to the e-mail address datenschutz@mainteny.com.

4.4 COMMUNICATION SECURITY

Please note that legally compliant communication cannot be guaranteed by a simple e-mail. Information that you send to us unencrypted by e-mail can possibly be read by third parties on the transmission path.

5. USE OF COOKIES

5.1. TYPE AND SCOPE OF DATA PROCESSING

In addition to the aforementioned data, cookies are stored on your computer when you use our website.

Cookies are small text files that are stored on your hard drive by the browser you are using and allow certain information to flow to the place that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

This website uses session cookies, the scope and functionality of which are explained below:

Session cookies are necessary for the functioning of this site and enable you to navigate the site and use the services and functions. Session cookies store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

5.2 PURPOSE AND LEGAL BASIS OF DATA PROCESSING

The cookies we use enable you to access the Mainteny offer more conveniently. We put them e.g. to save you from having to repeatedly re-enter your details in the search form, if necessary. The sole purpose of using the cookies used is to enable and facilitate electronic communication.

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. e DSGVO in connection with § 3 BlnDSG.

5.3 DURATION OF STORAGE AND POSSIBILITY OF OBJECTION

Deletion takes place immediately after closing your browser. The collection of personal data is necessary for the design of the website. In this regard, the website user has no right of objection.

6. HUBSPOT CRM

We use Hubspot CRM on this website. Provider is Hubspot Inc. 25 Street, Cambridge, MA 02141 USA (hereafter Hubspot CRM).

Hubspot CRM enables us, among other things, to manage existing and potential customers as well as customer contacts. With the help of Hubspot CRM, we are able to collect, sort and analyze customer interactions via email, social media or telephone across different channels. The personal data collected in this way can be evaluated and used for communication with the potential customer or for marketing measures (e.g.B. newsletter mailings) are used. With Hubspot CRM we are also able to record and analyze the user behavior of our contacts on our website.

Hubspot CRM is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in customer management and customer communication that is as efficient as possible. If a corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as consent is given to the storage of cookies or access to information on the user's end device (e.g.B. Device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

For details, see Hubspot's privacy policy: https://legal.hubspot.com/de/privacy-policy.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://www.hubspot.de/data-privacy/privacy-shield.

6.1. ORDER PROCESSING

We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed according to our instructions and in compliance with the GDPR.

7. SOCIAL MEDIA

Various social media are integrated on our website via plugins (also called "widgets"), embeddings or links. Plugins and embeddings are offered in such a way that data can only be transferred after your consent using a so-called "two-click solution" (legal basis is Art. 6 para. 1 p. 1 lit. a GDPR). As part of the two-click solution, you will be asked to make an explicit and knowing choice as to whether you wish to use social media on our website. You can only access the social media on our website after this consent. This consent under data protection law is voluntary and you can revoke it at any time by not selecting the item “Permanently activate data feeds from social networks and consent to data transfer” after deleting the cookies as part of the two-click solution. A revocation of your consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

If you activate social media on our website or switch to an offer from a third-party provider via a link, the data protection regulations of the respective service always apply to these applications. We therefore expressly ask you to Before using the link, you should observe the relevant data protection regulations, because in case of doubt, data will be transmitted directly from your computer to the respective operator each time you access the social media.

None of the services fully disclose which data is collected and how it is processed in individual cases. At least the following data is recorded with a high degree of certainty, even if you are not logged in:

  • IP address
  • Time of the website call
  • URL of the website on which the plugin/embedding is used
  • Location-related information (for mobile devices)
  • Device-related information (e.g.B the operating system used and browser information)
  • previously visited websites for advertising purposes
  • Data of uninvolved third parties (e.g. E-mail addresses for recommendations)

Unless otherwise stated, it can be assumed for all services that the following technologies are used in plugins/embeddings for data collection:

  • Cookies (e.g. B permanent storage of their login data), this can also be done by third-party providers such as advertisers
  • Log files (storage of cookie data on the servers of the service)
  • Analysis scripts (e.g.B Recording click behavior on a page)
  • Forwarding of posted links (primarily on Facebook and Twitter)
  • Local file storage (e.g.B persistent image caching)

All services pass on personal data

  • to commissioned third-party providers to provide outsourced services (e.g.B newsletter) and
  • to authorities if you are legally obliged to do so or if there is a suspicion of an infringement, and
  • to new business owners in the event of a buyout or bankruptcy.

Below you will find data protection notices for the social media integrated here, limited to the plugins/embeddings used:

7.1. LINKEDIN

Privacy Policy: https://de.linkedin.com/legal/privacy-policy

Why is the data collected?

  • User Authentication
  • targeted articles, posts and advertisements
  • Analysis and research of user behavior
  • Passing on to third parties: In addition to the legal obligation to pass on to authorities, personal data is also passed on to advertisers in an anonymised form.

You can adjust your "privacy settings" in the user account.

LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

7.2 GOOGLE TAG MANAGER

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool that we can use to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not save any cookies and does not carry out any independent analyses. It is only used for the administration and display of the tools integrated via it. However, the Google Tag Manager records your IP address, which can also be transmitted to Google's parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in a quick and uncomplicated integration and management of various tools on his website. If a corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as consent is given to the storage of cookies or access to information on the user's end device (e.g.B. Device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

7.3 GOOGLE ADS

The website operator uses Google Ads. Google Ads is an online advertising program from Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be generated using the user data available on Google (e.g.B. Location data and interests) are played out (target group targeting). As the website operator, we can evaluate this data quantitatively, for example by analyzing which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG The consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/

7.4 GOOGLE CONVERSION TRACKING

This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Conversion Tracking, Google and we can recognize whether the user has carried out certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to generate conversion statistics. We learn the total number of users who have clicked on our ads and what actions they have taken. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification purposes.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG The consent can be revoked at any time.

You can find more information about Google conversion tracking in Google's privacy policy: https://policies.google.com/privacy?hl=de.

7.5 GOOGLE ANALYTICS

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as B Page views, length of stay, operating systems used and origin of the user. This data is assigned to the respective end device of the user. There is no assignment to a user ID.

Furthermore, we can use Google Analytics and a Record your mouse and scroll movements and clicks. Furthermore, Google Analytics uses various modeling approaches to supplement the recorded data sets and uses machine learning technologies for data analysis. Google Analytics uses technologies that enable the user to be recognized for the purpose of analyzing user behavior (e.g. B cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG The consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

7.6 SalesViewer® – Technology

This website uses SalesViewer® technology from SalesViewer® GmbH on the basis of the website operator’s legitimate interests (Section 6 paragraph 1 lit.f GDPR) in order to collect and save data on marketing, market research and optimisation purposes.

In order to do this, a javascript based code, which serves to capture company-related data and according website usage. The data captured using this technology are encrypted in a non-retrievable one-way function (so-called hashing). The data is immediately pseudonymised and is not used to identify website visitors personally.

The data stored by Salesviewer will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them.

The data recording and storage can be repealed at any time with immediate effect for the future, by clicking on https://www.salesviewer.com/opt-out in order to prevent SalesViewer® from recording your data. In this case, an opt-out cookie for this website is saved on your device. If you delete the cookies in the browser, you will need to click on this link again.

8. NEWSLETTER

8.1 NEWSLETTER DATA

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that receipt of the newsletter agree. Further data will not be only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you have stored with us for the purpose of subscribing to the newsletter will be retained by us or until you unsubscribe from the newsletter. saved by the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter or after it no longer serves any purpose. We reserve the right to remove e-mail addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR to delete or block.

Data stored by us for other purposes remains unaffected.

After you have been removed from the newsletter distribution list, your e-mail address will be with us or the newsletter service provider, if applicable stored in a blacklist if this is necessary to prevent future mailings. The data from the blacklist is only used for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time.You can object to the storage if your interests outweigh our legitimate interests.

9. YOUR RIGHTS

As a data subject, you have the following rights:

  • If your personal data is processed, you have the right to receive information about the data stored about you (Art. 15 GDPR).
  • If incorrect personal data is processed, you have the right to rectification (Art. 16 GDPR).
  • If the legal requirements are met, you can request the deletion or restriction of processing, as well as object to the processing (Art. 17, 18 and 21 GDPR).
  • Right to data portability (Art. 20 GDPR)

If you have given us your consent to the processing of personal data, you have the right to revoke your declaration at any time with effect for the future.

If you make use of your above rights, we will check whether the legal requirements for this are met.

With regard to possible violations of your freedom and personal rights through the processing of your personal data, you can lodge a complaint with the competent supervisory authority, the Berliner Beauftragte für Datenschutz und Informationsfreiheit, Alt-Moabit 59-61, 10555 Berlin (further information see https://datenschutz-berlin.de).

You are also welcome to contact the above-mentioned data protection officer with questions and complaints.